Last updated: 18 October 2026
This Payment Policy explains how payments and transactions are handled when you purchase jewellery from Day & Dear.
Accepted payment methods
The payment methods available for your order are displayed at checkout. Depending on the options enabled and your eligibility, these may include:
- Credit and debit cards, including Visa, Mastercard, Maestro and American Express, plus other card networks displayed at checkout.
- Klarna.
- Shop Pay.
- Apple Pay and Google Pay on compatible devices and browsers.
Available methods can depend on your device, browser, location and eligibility checks performed by the payment provider. Only methods displayed at checkout are available for your order.
Currency
Product, cart and checkout prices are shown in British Pounds (GBP). Payments are processed in GBP.
Payment processing
- Payment must be successfully authorised at checkout before your order is processed.
- If payment is declined or fails, the order is not confirmed. Please check your details or contact your payment provider before trying again.
- Where an instalment or deferred-payment option is offered, its payment schedule and conditions are governed by the relevant provider's terms.
Prices, tax and shipping
The price of your chosen jewellery and any applicable taxes or additional charges are displayed before you complete payment.
Free tracked UK shipping applies to every UK order with no minimum spend, as described in our Shipping Policy.
Secure payment handling
The website uses HTTPS/SSL and Shopify's payment infrastructure. Payments are handled through the checkout and relevant payment providers. Day & Dear does not store complete card numbers or card-security codes.
Refunds and disputes
Refunds are handled under our Refund & Return Policy and are issued to the original payment method, subject to the timeframes stated in that policy.
If you believe there is a billing problem or an incorrect charge, please contact us so we can investigate. This does not affect your right to contact your bank or payment provider or exercise your statutory rights.
Fraud prevention
We may pause or cancel an order where fraud or unauthorised activity is reasonably suspected. A payment provider may request additional verification.
If we cancel a paid order, any amount due to you will be refunded to the original payment method.
Contact information
Trading name: Day & Dear
Legal business name: DECORE DELIGHT LTD
Company number: 15903117
Registered office: Yahya Accountancy, 164 West Hendon Broadway, London, NW9 7AA
Registered office only — not a visiting or returns address.
Email: inbox@dayanddear.co.uk
Phone: +44 7446 262841
Hours: Monday–Friday, 9:00 AM–5:00 PM UK time
Response time: 1–2 business days